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The
System Integration Server
is an advanced client
server based Computer Telephony application designed to increase
your customer's loyalty and satisfaction, maximize your existing
technology investments, and lower your training and IT Support
costs. |
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The
Attendant Console
automates many tasks for
Receptionists or Executive
Secretaries. Receptionists can
monitor company phones and visually
see whether or not people are on the
phone or available for a call. With
a couple of clicks, Receptionists
can Transfer and Conference in
callers with the proper Subject
Matter Experts. |
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The Dragon Dialer is a program that
allows you to dial from any Internet
Explorer page, Outlook®,
any TAPI compliant program, using
Avaya IP Office,
or the many
TAPI and Envox CT connect
supported PBX platforms. |
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Innovative, full featured and low
profile, our
Agent Softphones
allow agents to control their telephone from the computer to keep
their eyes focused on the customer's data. |
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The
Executive Softphones
harnesses the power of the PBX,
allowing Executives and Managers to
benefit from advanced, time saving
features typically used by Call
Center Agents. With the Executive
Softphone, you can Dial Contacts
with a single click, Single
Click-To-Dial E-mail senders while
reading their E-mail and utilize
both the Windows VistaTM
Sidebar and Embedded Outlook®
2007 and 2003 softphones. |
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Push Dynamic Customer Data to
your IP Phones with Whitefeld's
IP Phone Push
Technology. You can push Customer
Data, Graphics, and Web Pages to
your IP Phone
- all without having the computer
turned on! |
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